Returns Policy
If for any reason Clients are not satisfied with an order, the items can be returned for Size/Color Exchange, Store Credit or Refund within 14 days of the order’s delivery date.
The Security Tag must still be intact and attached to returned items.
Return Instructions:
Refund
Refunds will be processed as soon as returned items have been checked and accepted by Galleria Venti Studio. For orders paid by Credit Card, the refunded amount will be available to Clients in roughly 14 days and within their next billing statement. Processing time may vary depending on the Credit Card Company.
Refunds will be issued in the same currency (Euro) as the original purchase.
Any original shipping costs incurred will not be refunded/returned to the Client.
Return Terms & Conditions
- The Security Tag must still be intact and attached to returned items. Items must not have been worn, washed or altered in any way, and must not show any signs of use.
- Items must be returned with all original labels and tags still attached, packaging and other accessories (dust bags, hangers, garment covers etc.) received with the order.
- Returns must be shipped in the original box, sealed using the self-adhesive strip on the top. If our box is unusable or missing, another box suitable for shipping the item(s) may be used.
- In the case of defective or incorrect merchandise, we invite Clients to immediately contact us at +357 22 484 999 or send us an email at galleriaventistudio@gmail.com . GALLERIA VENDI STUDIO reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.
GALLERIA VENDI STUDIO reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the Return Policy detailed on the website. In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order
Return Address
GALLERIA VENDI STUDIO,
20B Ammochostou, 1016
Nicosia, Cyprus
Telephone Number: +357 22 484 999
For more information regarding our returns procedure, please contact us at
Extend Media Ltd